Complaints & Feedback

Dear clients and partners,

Bakai Bank OJSC contonuously strives to improve the quality of its services, based on your wishes.
 

Do you have any suggestions, complaints or would simply like to express your gratitude?
 

Fill out the form and send it to us.

*Applications that are not subject for review:

**Please provide detailed information necessary for identification and a more expanded description of the situation. This will allow us to provide with the most complete and accurate answer to your appeal.


Напишите код страны, например +996, +7
Mailing address and postal code (in case of filling, the reply will be through the post office)
Maximum size 2 MB

If you have any questions, you can also:

Extract from the Regulation on Handling Customer Complaints and Suggestions of OJSC "Bakai Bank"

Foreign Exchange Rates

PurchaseSale
USD87.320088.3200
EUR93.000094.0000
RUB1.14001.1900
KZT0.13500.2080
GBP0.00000.0000
CNY10.500014.0000
PurchaseSale
USD87.000087.4700
EUR92.500094.5000
RUB1.12001.2000
KZT0.12500.2100
GBP0.00000.0000
CNY10.000015.0000
FX rate
USD87.4199
EUR93.6049
RUB1.1774
KZT0.1969
CNY12.7614

Course listed on 01.04.2023

Указанные курсы валют действуют для головного отделения банка (филиал "Главный"). Курсы в других отделениях банка могут отличаться. Курсы действительны для суммы до $1000 (или эквивалента этой суммы в других валютах), курсы для суммы свыше $1000 являются договоренными.